Contact
I am committed to meeting my client's need in an efficient and effective manner, and am available between the hours of 9am and 9pm every day. Calls are returned as soon as possible. If you have any questions, please do not hesitate to send me a message, telephone, text or email.
Name
Phone
Message
Email
Submit
Email:
norman@optionw.com
 
Telephone + Text: 
(312) 282-0888

​Website:
optionw.com
   
“Norman helped me out countless times when my computer fizzled, my drives crashed, or I needed a clever technical solution to an ambitious art project. He is both an incredible technician and a deeply creative soul. Norman is also hilarious and kind, which is a great bonus.”  
~ Rosa Gaia, Video Artist and Producer
   
  1. Troubleshooting
    I specialize in troubleshooting software and hardware that may be working poorly or is not up to date  
  2. Housecleaning
    Clean up the hard drive and all external devices to make everything work quickly and crash proof
  3. Installation
    Set up and test computer hardware and software
  1. Advice
    Provide advice on equipment and software purchases
  2. Shopping
    Equipment purchases made on a client's behalf will be assessed a surcharge of 15% of the total purchase
  3. Areas of Expertise
    Mac OS X, all Macs, iPhones and iPads Windows XP through Windows 10 Harddrive, RAM replacements and upgrades Backup protocols: hardware and software Email issues – all email programs Adobe Photoshop, Illustrator and InDesign Microsoft Word, Excel, Powerpoint and Quark